FREE SHIPPING AU

8-16 WEEKS LEAD TIME.

SHIPPING 

AUS.

2-8 DAYS

ASIA, EUROPE, UK, USA.           

10-28 DAYS

 

SHIPPING TERMS

AS THE PRODUCTS ARE HANDMADE PLEASE ALLOW FOR 8-16 WEEKS LEAD TIME, YOU WILL BE NOTIFIED ONCE YOUR ORDER IS READY FOR SHIPMENT.

TRACKING INFORMATION WILL BE PROVIDED FOR ALL PARCELS. IF THE TRACKING NUMBER IS DISPLAYING A PARCEL AS DELIVERED BUT YOU HAVE NOT RECEIVED THE PARCEL PLEASE US AT CONTACT@MISSEU.CO. WE ARE NOT RESPONSIBLE FOR ANY STOLEN OR LOST PARCELS AND UNDER THESE CIRCUMSTANCES WE ARE UNABLE TO OFFER A REFUND. 

 

RETURNS

ALL SALES ARE NON REFUNDABLE, WE DO NOT OFFER REFUNDS FOR CHANGE OF MIND. 

PLEASE INSPECT ORDER UPON RECEPTION AND CONTACT IMMEDIATELY IF THE ITEM IS DEFECTIVE OR DAMAGED.

IF YOU DO RECEIVE A DAMAGED OR FAULTY ITEM PLEASE CONTACT CONTACT@MISSEU.CO WITHIN 5 DAYS OF RECEIVING THE PARCEL. MISSEU IS NOT RESPONSIBLE FOR DAMAGES AFTER THIS PERIOD. 

DAMAGE CLAIMS MUST INCLUDE PHOTOGRAPHS ALONG WITH WRITTEN DESCRIPTION. 

IF DAMAGE HAS OCCURRED DURING SHIPPING ALL PACKAGING MUST BE RETAINED BY THE RECEIVER. FAILURE TO DO SO MAY INVALIDATE ANY CLAIM.

 

MATERIAL VERIATIONS

MARKS, BUBBLES, COLOUR AND SHAPE VARIATIONS ARE ALL PART OF THE HAND MADE MANUFACTURING PROCESS.

THIS WILL NOT BE AN ACCEPTABLE REASON TO AN ITEM PRODUCES BY MISSEU.

 

DUTIES & TAXES

DEPENDING ON LOCAL CUSTOMS IN CERTAIN REGIONS, SALES TAX AND CUSTOM DUTIES MAY APPLY. THESE DUTIES WILL VARY DEPENDING ON THE VALUE OF THE TOTAL ORDER, WHAT THE ITEMS ARE MADE OF AND WHERE THE ITEMS WERE MANUFACTURED.

EACH COUNTRY HAS THEIR OWN RULES REGARDING DUTIES AND TAX. IF DUTIES AND TAX APPLY TO YOU, YOUR LOCAL CUSTOMS WILL ONLY DETERMINE THIS ONCE THE PARCEL IS RECEIVED INTO YOUR COUNTRY. DUE TO THIS WE ARE UNABLE TO PROVIDE THESE COSTS TO YOU AT CHECK OUT AND THESE CHARGES WILL BE ENTIRELY AT YOUR EXPENSE. 

PLEASE BE AWARE THAT IF YOU DECIDE NOT TO PAY THE IMPORT DUTIES AND TAXES WHEN YOUR PARCEL ARRIVES INTO YOUR COUNTRY, YOUR PARCEL WILL BE REJECTED AND YOU WILL NOT BE REFUNDED.  

 

LIABILITY

IN NO EVENT WILL WE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF THIS AGREEMENT OR OUT OF THE GOODS OR SERVICES PROVIDED BY US. INCLUDING, WITHOUT LIMITATION, DAMAGES OR COSTS RELATING TO THE LOSS OF PROFIT BUSINESS, GOODWILL, PROPERTY DAMAGE OR BODILY INJURY, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY SIMILAR CLAIM AGAINST YOU BY ANOTHER PARTY. THE ABOVE EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES MAY NOT BE ENFORCEABLE UNDER SOME APPLICABLE LAWS, SO SUCH EXCLUSION MAY NOT APPLY TO YOU. IN CASE SHALL OUR LIABILITY FOR MONEY DAMAGES EXEED THE INVOICE AMOUNT PAID BY YOU.

 

PRIVACY

ANY INFORMATION PROVIDED TO US WHILST MAKING A PURCHASE WILL REMAIN PRIVATE AND WILL NOT BE SHARED WITH ANY THIRD PARTY. 

 

ALL TERMS & CONDITIONS ARE SUBJECT TO CHANGE WTHOUT NOTICE.